They say if something’s not broken, there’s no need to fix it; and that statement has never been truer than now, for Tampax. The world-famous tampon company last year released a replacement for its Tampax Compak—the discreetest of tampons, designed to ensure women didn’t feel inhibited while on their periods.
The new product, The Pocket Pearl, was expandable just like its predecessor, but the new design came with an altered applicator. And its temperamental functionality has really been winding people up.
While the product boasts its no-leak properties, customers are saying the new fangled tampons actually cause more leakage than the Compaks ever did. And a brief peruse of the Amazon reviews indicate that people are NOT happy for a whole host of other reasons, too.
In fact, a staggering 74% of reviewers on the retail website gave the Pocket Pearl just one star, and out of 58 reviews, the product came up with an average of just 1.7 stars. Ouch.
Among many of the other far-from complimentary comments, customers described The Pocket Pearl as the “worst re-design ever,” “terrible,” “unusable,” and “shoddy.” Don’t forget to say what you think, you guys.
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One user explained what the real issue was, and it’s all to do with the new applicator:
“The tampon just gets stuck in the applicator opening and there’s nothing I can do about it because I can’t push the applicator stick any further. It’s maddening!” the reviewer wrote.
“I feel like I’m throwing away money. This is the first and last time I will be buying this brand,” she added.And others agreed with her sentiment.
Tampax have replied to some of the criticisms, saying they “understand [the] frustration.””We appreciate your feedback and I’m sharing your comments with our design team, who are continuously looking at ways to improve our products.”
So here’s hoping there’ll be a redesign sharpish, and women worldwide won’t be throwing away unused tampons. Because that’s not helpful for anyone, not least the environment.